
Trade in your gold for new Dulong jewelry

FAQ
Can I trade in gold of a different carat than 18K?
Yes, absolutely. Dulong exclusively crafts gold jewelry in 18K, which contains more fine gold than, for example, 14K gold. If you bring in gold of a different carat, it will simply be converted to its equivalent in 18K gold.
Can I bring in my gold and make a purchase immediately?
No, unfortunately not. Our goldsmiths must first test the purity of your jewelry to determine the exact amount of 18K gold grams you have. It typically takes 1-2 weeks from the time you hand in your gold until the final value is available in the store.
Can I receive cash if I trade in my gold?
No, this offer is only valid if you wish to use your gold to purchase a beautiful Dulong piece in-store.
If my jewelry has stones, will I get them back when I trade in my gold?
Yes, you can have your stones returned if you choose to use the gold for a purchase in-store. A small fee will be charged for the removal of the stones you wish to keep.
What if I don’t know the carat of my gold?
No problem. All gold handed in is sent to our goldsmiths, who will test its purity.
Do you accept gold teeth or watches?
Yes, you are welcome to bring them in. Our goldsmiths will assess them, and we will inform you if they can be used as payment.
Do you accept silver?
No, unfortunately, we do not accept silver.